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Hippo Encounter

This adventure is for guests 10 years of age and older.

Meet long time Denver Zoo resident Mahali the hippo during this up close and personal experience. Participants will have exclusive access to the outdoor hippo habitat in our new encounter space, opprotunities to learn from his keepers how they care for him, and help toss food to Mahali! Do you have what it takes to hit a four foot target from just a few feet away? Start practicing your aim!

  • Please note that because of safety regulations, guests will not receive direct contact with the hippo, but rather a closer look than public perspective allows with exclusive access and interactions.
  • Program registration does not incluse admission to Denver Zoo-admission tickets must be purchased seperately.

Restrictions:

  • This adventure is for guests 10 year of age and older.
  • Children under the age of 16 must be accompanied by a paying person 16 years of age or older.
  • Hippo Encounter will occur rain or shine.
  • All participants MUST have a paid ticket to take part in the encounter. Guests who have not purchased tickets will NOT be permitted to accompany paid participants for any part of the experience
  • You must check-in at the Boettcher Welcome Center 15 minutes prior to the start time of your adventure. The exclusive nature of this experience makes joining the group late not possible.
  • There is limited access for service animals in the hippo area. Please call 720-337-1400 for more information.
  • This program is not recommended for persons with hay allergies.

Change/Cancellation Policy:

Reschedule Fee / Transfer Fee:

  • Between 5 and 14 business days from your scheduled program date: $15.00 fee per ticket
  • Less than 5 days before the encounter, changes are not permitted and payment is non-refundable. A fee of 100% will be charged for a missed encounter.

Cancellation Fee:

  • Between 5 and 14 business days from your scheduled program date: 50% of total program cost.
  • Less than 5 days before the encounter, changes are not permitted and payment is non-refundable. A fee of 100% will be charged for a missed encounter.

Inclement Weather Policy

  • Up-Close Animal Encounters are an all-weather event, however during periods of inclement weather when the safety of guests, staff and the animals in our care could be compromised, Denver Zoo may enact a delayed opening or closure that causes the cancellation of your tour.
  • Denver Zoo reserves the right to cancel tours due to inclement weather, animal health, and/or safety concerns.
  • In the event of cancellation, guests will be notified at least two hours before the program start time and efforts will be made to reschedule guests on an alternate tour in the future. 

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