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Penguin Encounter

This adventure is for guests 8 years of age and older.

Explore Denver Zoo like never before! The Penguin Encounter is a 60 minute guided tour providing guests with an intimate look at how Denver Zoo cares for these charismatic creatures and how to protect them in the wild. The encounter includes a guided tour through Denver Zoo's Bird World exhibit, behind the scenes access and an up-close encounter with one of the zoo's African Penguins.

  • Program registration does not include admission to Denver Zoo-admission tickets must be purchased seperately.

Restrictions:

  • This adventure is for guest 8 years of age and older.
  • Children under the age of 16 must be accompanied by a paying person 16 years of age or older.
  • Penguin Encounter will occur rain or shine.
  • You must check in at the Boettcher Welcome Center 15 minutes prior to the start time of your adventure. The behind the scenes nature of this experience makes joining the group late not possible.
  • There is limited access for service animals in the Penguin Encounter area. Please call 720-337-1400 for more information.

Change/Cancellation Policy:

Reschedule Fee / Transfer Fee:

  • Between 5 and 14 business days from your scheduled program date: $15.00 fee per ticket
  • Less than 5 days before the encounter, changes are not permitted and payment is non-refundable. A fee of 100% will be charged for a missed encounter.

Cancellation Fee:

  • Between 5 and 14 business days from your scheduled program date: 50% of total program cost.
  • Less than 5 days before the encounter, changes are not permitted and payment is non-refundable. A fee of 100% will be charged for a missed encounter.

Inclement Weather Policy

  • Up-Close Animal Encounters are an all-weather event, however during periods of inclement weather when the safety of guests, staff and the animals in our care could be compromised, Denver Zoo may enact a delayed opening or closure that causes the cancellation of your tour.
  • Denver Zoo reserves the right to cancel tours due to inclement weather, animal health, and/or safety concerns.
  • In the event of cancellation, guests will be notified at least two hours before the program start time and efforts will be made to reschedule guests on an alternate tour in the future. 

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